Resume

Work
Experience

2022-Present

Patient Liaison | AirSculpt

In this dynamic role, I serve as the first point of contact for prospective patients, guiding them through AirSculpt’s innovative body contouring procedures and luxury experience. In this role, I lead with clarity and empathy. Beyond guiding them through complex procedures, I developed a format and ran weekly scrum meetings to align the sales team with real-time goals and insights. My role quickly expanded into mentoring new hires and presenting strategic feedback to leadership—proving my ability to lead, adapt, and go well beyond expectations to drive results.

2020-2022

Production Assistant | Freelance

As a freelance PA, I thrived in high-pressure creative environments—managing schedules, coordinating teams, and keeping productions running smoothly from prep to wrap. I adapted seamlessly to new workflows and delivered polished results under tight deadlines.

2019-2022

Flight Attendant | JetBlue Airways

I delivered premium, high-touch service as a flight attendant in JetBlue’s first-class cabin. In a constantly evolving environment, I adapted quickly, led with empathy, and earned a reputation as a trusted team member focused on communication and care.

2016-2019

Assistant Manager | Alchemy Hair

I advanced into a leadership role where I managed team communications, launched local marketing efforts, and built community engagement through events and social media. My work helped grow the brand while creating a more connected, collaborative team.

2011-2016

Photographer – Entertainment Department | The Walt Disney Company

As a Photographer in Walt Disney World's Entertainment Department, I created immersive, story-driven experiences for guests from around the world. I was proudly selected for the opening team of New Fantasyland, where I helped bring iconic stories to life through visual storytelling. This role sharpened my creative communication skills and deepened my ability to adapt and lead within a globally recognized brand.

Education

2007-2011

Mansfield University of Pennsylvania |
B.S. Mass Communication

I earned my Bachelor of Science in Mass Communication from Mansfield University, where I actively shaped campus life through leadership and media. I served on Student Government and the Activities Council, where I planned and promoted major events—including concerts—handling advertising strategy and execution. I also spent four years on the university’s radio station, hosting shows and serving as Public Relations Director for a semester, using social media to grow listenership and drive engagement. These experiences built a strong foundation in communications, event marketing, and audience outreach that I continue to carry into my professional work.

Skills
& Certifications

Certifications

Foundations of UX Design (Coursera)
Intro to UX principles, user-centered thinking, and design processes.
Conduct UX Research and Test Early Concepts (Coursera)
Focused on usability testing, user interviews, and data-driven design.
Build Wireframes and Low-Fidelity Prototypes (Coursera)
Hands-on skills in sketching, wireframing, and creating digital mockups.
Start the UX Design Process: Empathize, Define, Ideate (Coursera)
Covered early-stage UX strategies like persona development and journey mapping.
Code Foundations Skill Path (Codecademy)
Basics of HTML, CSS, JavaScript, and computational logic.

Skills

Content Strategy
Crafting clear, consistent messaging across digital channels.
UX Research
Conducting interviews, usability tests, and data analysis to inform design.
Journey Mapping
Visualizing user flows to identify friction points and improvement areas.
Prototyping
Designing and testing low-fidelity concepts in Figma and other tools.
Communication & Leadership
Leading cross-functional teams, mentoring peers, and presenting to execs.
CRM Tools
Experience with customer management systems to enhance user support.
Social Media Strategy
Promoting content and driving engagement through targeted campaigns.